Tabaarak ICT Secures Regional Quality Award, Putting Somalia’s Technology Sector in the Spotlight

For technology companies operating in an increasingly competitive environment, quality is a long-term commitment that requires more than technical expertise. It involves developing reliable systems, understanding customer expectations, maintaining effective processes, and continuously improving the services delivered to businesses and institutions.

Tabaarak ICT Solutions has secured the Service of the Year Award at the 2026 East African Community (EAC) Regional Quality Awards, held in Kigali, Rwanda, on 2 November 2026. The recognition marks a significant achievement for the Somali technology company and places it among the organizations recognized for service excellence at the regional level.

The regional achievement follows the company’s recognition at the Somali National Quality Award 2026 and its attainment of ISO 9001:2015 certification at the end of 2025. Together, these milestones reflect continued efforts to strengthen quality management practices and maintain consistency in service delivery.

With nearly two decades of experience in the ICT sector, Tabaarak ICT Solutions has worked with public institutions, private businesses, and organizations in Somalia and across the East African region. Its areas of operation include software development, digital platforms, mobile and web applications, IT infrastructure, networking, security solutions, and technology consultancy.

The company’s work comes at a time when organizations increasingly depend on technology to manage information, improve productivity, enhance customer experiences, and deliver public services. Meeting these needs requires technology providers to understand not only technical requirements but also the operational realities and long-term objectives of the organizations they support.

ISO 9001:2015 certification at the end of 2025 marked an important step in strengthening the company’s quality management approach. The subsequent national recognition in 2026 further highlighted its commitment to quality, while the regional award in Kigali extended that recognition beyond Somalia.

The Service of the Year Award is particularly significant because service quality is closely connected to customers’ everyday experiences and the practical value of technology solutions. Reliable service requires effective communication, responsiveness, technical competence, and the ability to provide solutions that continue to meet changing needs.

Tabaarak ICT Solutions’ recognition at the EAC Regional Quality Awards also draws attention to the growing participation of Somali technology companies in the wider East African digital economy. As organizations across the region invest in digital systems and technology-enabled services, local companies with established experience and technical capabilities have an important role to play in supporting this transformation.

The achievement represents more than an award for one company. It also highlights the potential of Somalia’s technology sector to compete, contribute, and gain recognition within regional markets. Continued investment in service quality, skilled professionals, innovation, and strong institutional partnerships will remain important to sustaining this progress.

About Tabaarak ICT Solutions

Tabaarak ICT Solutions is a technology company headquartered in Mogadishu, Somalia. With nearly two decades of experience, the company works with government institutions, private businesses, and organizations in Somalia and across East Africa. Its solutions support digital transformation, improve operational efficiency, and strengthen service delivery.